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Review potentially unsafe WhatsApp content sooner

Give incoming user-generated content a consistent safety check, then make the moderation result easy to find in your run report.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Moderation Completion

Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.

Why this helps

Checking every incoming text and image by hand can make it harder to spot content that needs prompt attention.

  • Classifies inbound text or images for safety
  • Helps focus human review on content needing attention
  • Creates a moderation result in the run report

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Ai ml api once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create one in plain language.
  • 3In one instruction, ask Notis to moderate each incoming message and report the classification for review.
  • 4Pick the WhatsApp New Message Received trigger, then choose where run reports go.
  • 5Test with one real example and inspect the result.

Questions about this workflow

Does moderation automatically block or remove a message?

No. The Ai ml api action classifies content; it does not block or remove WhatsApp messages.

Can it check images as well as text?

The moderation action supports text or image input. Make sure the content is available to the automation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Ai ml api. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Ai ml api actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Moderation Completion

Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Text Chat Completion

Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Ai ml api, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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