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Retrieve Adrapid account details from a WhatsApp request

Get the account and API context you need without adding another manual lookup to your day.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Get user and API info

Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.

Why this helps

Checking account or API details mid-conversation can interrupt the work already in front of you.

  • Retrieve authenticated user and API information when requested.
  • Keep useful account context in a selected run report channel.
  • Avoid a separate manual account lookup during a conversation.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Adrapid once in the Notis portal.
  • 2Create an automation named Adrapid Account Context Request.
  • 3In one instruction, ask Notis to retrieve authenticated Adrapid user and API information when a message requests account context, then summarize the returned details.
  • 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
  • 5Test with one real WhatsApp request for Adrapid account or API details.

Questions about this workflow

Does this include banner data?

No. This workflow retrieves authenticated user and API information. Use the banner status workflow when you need banner records.

Can it change account settings?

No. The selected action retrieves information and does not update Adrapid settings.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Adrapid. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Adrapid actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get API info

Tool to retrieve api root information. use when you need to discover the api's description and version details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get user and API info

Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

List Banners

Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Adrapid, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Adrapid.