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Turn a confirmed address selection into full details

When a customer taps a WhatsApp reply, retrieve the complete US address from the associated Addresszen suggestion ID for a clear delivery review.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Resolve Address USA

Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.

Why this helps

A customer may confirm an address in chat, but the full delivery details can still be buried in a separate lookup.

  • Use a customer’s interactive reply as the moment to retrieve address details.
  • See the full US address associated with a suggestion ID in the reply context.
  • Keep the address confirmation step easy to review.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Addresszen once in the Notis portal.
  • 2Create a new automation and name it for confirmed address lookups.
  • 3Tell Notis to resolve the Addresszen address suggestion ID in the interactive reply context and report the full US address.
  • 4Choose Interactive Reply Received as the trigger and select where run reports should go.
  • 5Test with one real interactive reply whose context includes a valid Addresszen address ID.

Questions about this workflow

Does the reply itself create an Addresszen suggestion ID?

No. The Resolve Address USA action requires an ID from Addresszen autocomplete. The reply context must already include that ID.

Can Notis tell which address the customer meant if the ID is missing?

Not with this action. Provide a valid suggestion ID in the reply context for the lookup to work.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Addresszen. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Addresszen actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Key Availability

Tool to get public information on an api key, including whether it is currently usable. use when you need to verify that a key is valid and available before making further api requests.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Resolve Address USA

Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Addresszen, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Addresszen.