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Check a customer’s address from WhatsApp

Get the full US address from an Addresszen suggestion ID a customer sends in WhatsApp, so you can review the delivery details in one place.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Resolve Address USA

Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.

Why this helps

Address questions often land in chat while shipping work happens elsewhere, leaving you to copy details and follow up later.

  • Retrieve the full address from a suggestion ID in the customer’s message.
  • Keep address review close to the customer conversation.
  • Reduce manual copying before confirming delivery details.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Addresszen once in the Notis portal.
  • 2Create a new automation and name it for address checks.
  • 3Tell Notis to find an Addresszen address ID in an incoming message, resolve it, and return the full US address for review.
  • 4Choose New Message Received as the trigger and select where run reports should go.
  • 5Test with one real message that includes a valid Addresszen address ID.

Questions about this workflow

Does this find an address from ordinary text alone?

No. Resolve Address USA needs an address suggestion ID. The message must include an ID obtained from Addresszen autocomplete.

Will it send a shipping label or update an order?

No. This workflow retrieves and reports the full US address for review. No shipping or order update action is available here.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Addresszen. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Addresszen actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Key Availability

Tool to get public information on an api key, including whether it is currently usable. use when you need to verify that a key is valid and available before making further api requests.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Resolve Address USA

Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Addresszen, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Addresszen.