Issue certificates from WhatsApp requests
When a certificate request arrives in WhatsApp, let Notis prepare the matching Accredible credentials in one batch.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Bulk Create Credentials (V2)
Tool to bulk create credentials. use when batching up to 30 credentials in one call; supports multi-status (207) responses.
Why this helps
Certificate requests arrive in chat, then details get lost while you switch apps and create credentials one at a time.
- Reduce manual entry for credential batches.
- Keep certificate requests from getting buried in chat.
- Review incomplete requests before creating credentials.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Accredible certificates in the Notis portal once.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3Describe how to turn complete WhatsApp certificate requests into an Accredible credential batch, and how to handle missing details.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real request that includes the recipient and credential details.
Questions about this workflow
What if a message is missing recipient details?
Tell Notis in the instruction to flag incomplete requests for follow-up instead of creating credentials.
Can it handle a batch of recipients?
Yes. The selected action supports bulk creation of up to 30 credentials per call.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Accredible certificates. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Accredible certificates actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Create Credentials (V2)
Tool to bulk create credentials. use when batching up to 30 credentials in one call; supports multi-status (207) responses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clone Group
Tool to clone an existing group. use after confirming the source group exists and you need a copy with optional overrides.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Collection
Tool to create a new collection. use when you need a curated set of groups.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Evidence Item
Tool to create a new evidence item for a credential. use after confirming credential id.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Group
Tool to create a new group. use after gathering all group details.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Credential
Tool to delete a credential. use after confirming you want to permanently remove an existing credential. executes delete on /credentials/{credential id} endpoint and returns status code.
Delete Group
Tool to delete a group. use after confirming no credentials remain and when you need to permanently remove the group.
Delete Reference
Tool to delete a specific reference by id. use after confirming both credential id and reference id. example: "delete reference 1234 from credential 'abc123'."
Connect any two apps with Notis in the middle.
Whatsapp and Accredible certificates, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Accredible certificates.