Check email reputation after a WhatsApp reply
Use the reply your customer already sent to inform your next email outreach decision.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Email reputation
Tool to enrich an email address with reputation and risk scoring data. use when you need to assess an address's deliverability and risk before outreach. use after confirming your api key is valid.
Why this helps
A positive tap in chat does not tell you whether the email address is risky for outreach.
- Bring reputation and risk scoring into the follow-up decision.
- Reduce separate lookups after a customer responds.
- Keep a run report for review before outreach.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Abstract once in the Notis portal.
- 2Create an automation in Notis by naming it and describing the outcome in one instruction.
- 3Pick Interactive Reply Received as the trigger.
- 4Choose where run reports should go, then test with one real interactive reply that provides an email address.
Questions about this workflow
What kind of reply starts this workflow?
A customer tapping a quick-reply button or selecting an option from an interactive list message.
Does the trigger guarantee that it contains an email address?
No. Include in your instruction that the email address must be present, and test with the reply format you use.
What is the action used for?
Abstract Email reputation returns reputation and risk scoring data. The action guidance says to use it after confirming the API key is valid.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Abstract. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Abstract actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Validate IBAN
Tool to validate the format and country code of an iban number. use after collecting an iban to ensure it is correctly formatted.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Email reputation
Tool to enrich an email address with reputation and risk scoring data. use when you need to assess an address's deliverability and risk before outreach. use after confirming your api key is valid.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Email Validation
Tool to validate whether an email address is real and deliverable. use after collecting an email address to confirm deliverability.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Abstract, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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