Save WhatsApp introductions as 2chat contacts
Keep useful customer details from getting lost in a busy WhatsApp inbox. Notis can create a 2chat contact when a message includes the details needed to do so.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Why this helps
A promising introduction can disappear into chat history before anyone adds the person to the contact list.
- Capture contact details while the conversation is fresh.
- Skip contact creation when the required details are missing.
- Reduce manual copying between chat tools.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and 2chat once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis to create a 2chat contact only when an inbound message provides a first name and a verified email, phone, or address.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
- 5Test with one real example that includes a first name and contact detail.
Questions about this workflow
Will every inbound message create a contact?
No. Instruct Notis to create a contact only when the message provides the required first name and at least one contact detail.
What details are required to create a 2chat contact?
The action requires a first name and at least one contact detail: email, phone, or address.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to 2chat. A trigger fires from one place; an action lands in another.
Whatsapp triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business 2chat.