Process approved refund requests from Typeform
Give refund requests a consistent path from customer submission to the right Stripe refund action.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests can get buried, and manually tracking the charge, decision, and amount adds unnecessary follow-up.
- Keep refund requests moving through a consistent process.
- Reduce manual copying of refund details.
- Create full or partial refunds using the identifiers and decision you provide.
Setup
Build it in a few focused steps.
- 1Connect Typeform and Stripe once in the Notis portal.
- 2Create an automation and give it a clear name and prompt.
- 3Tell Notis to create a refund only for requests your stated approval rule permits, using the Stripe charge or payment intent ID and the amount decision provided.
- 4Pick the Typeform New Form Response trigger and choose where run reports should go.
- 5Test with one real refund request and confirm the resulting Stripe refund.
Questions about this workflow
Can the workflow decide whether every request should be refunded?
Only define an approval rule if your process provides one. The action creates a refund, so your instruction should say exactly which requests qualify and how to handle unclear cases.
What payment identifier is needed?
The refund action targets either a Stripe charge ID or a payment intent ID. Include the identifier in the submission or specify another reliable way for Notis to obtain it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Stripe. A trigger fires from one place; an action lands in another.
Typeform triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Form Response
Triggers when a respondent completes and submits the form.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Typeform and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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