Notice customer praise while it is fresh
Surface standout feedback in Slack so someone can decide whether to request permission to share it.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Great customer comments are often forgotten before anyone can follow up about sharing them.
- Help the team notice comments worth celebrating.
- Create a prompt for a considerate permission request.
- Keep praise from getting buried in survey results.
Setup
Build it in a few focused steps.
- 1Connect Typeform and Slack to Notis once through the portal.
- 2Describe in one instruction the kinds of customer praise to surface and ask Notis to post a concise candidate note in Slack.
- 3Select the Typeform New Form Response trigger.
- 4Choose a channel for run reports and create the automation.
- 5Submit a sample praise response and check that it is framed as a permission follow-up, not assumed consent.
Questions about this workflow
Does a positive comment mean we can publish it?
No. The Slack post can flag it for the team to request permission before using it publicly.
Can the alert preserve the customer's wording?
Ask Notis to include the relevant submitted comment in the Slack post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Slack. A trigger fires from one place; an action lands in another.
Typeform triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Form Response
Triggers when a respondent completes and submits the form.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Typeform and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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