Give refund requests a timely review
A new request can create a clear reminder to review the case and decide the next step.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Why this helps
Sensitive requests can be left waiting when they arrive outside the team's active workflow.
- Make each request visible as a follow-up obligation.
- Help the team give sensitive cases timely attention.
- Reduce mental load from remembering open customer requests.
Setup
Build it in a few focused steps.
- 1Connect Typeform and Slack to Notis once through the portal.
- 2Ask Notis in one plain-language instruction to create a Slack reminder for new refund requests with an appropriate review time.
- 3Select the Typeform New Form Response trigger.
- 4Choose where run reports should go and create the automation.
- 5Submit a sample request and confirm its reminder is clear and actionable.
Questions about this workflow
Can the reminder avoid sharing unnecessary details?
Yes. State in the prompt that the reminder should include only the context needed for a private review.
Does this process a refund automatically?
No. It creates a Slack reminder for a person to review the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Slack. A trigger fires from one place; an action lands in another.
Typeform triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Form Response
Triggers when a respondent completes and submits the form.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Typeform and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Slack.