Make customer wins visible
Let a positive response add a little signal to the Slack conversation where your team shares feedback.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Why this helps
Positive notes can disappear into response lists without reaching the people who need encouragement.
- Give positive customer comments a visible team signal.
- Make it easier to pause and recognize what is working.
- Keep celebrations lightweight and in the team's existing flow.
Setup
Build it in a few focused steps.
- 1Connect Typeform and Slack to Notis once through the portal.
- 2Ask Notis to create an automation that identifies positive feedback, finds the relevant Slack message, and adds a suitable reaction.
- 3Select the Typeform New Form Response trigger.
- 4Choose the channel for run reports and create the automation.
- 5Submit one positive test response and confirm the reaction is added to the intended message.
Questions about this workflow
What Slack message gets the reaction?
Describe in the instruction the relevant message or conversation context Notis should use when adding the reaction.
Can this be limited to positive responses?
Yes. The instruction can tell Notis what signals count as positive feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Slack. A trigger fires from one place; an action lands in another.
Typeform triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Form Response
Triggers when a respondent completes and submits the form.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Typeform and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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