Prepare replies to Typeform help requests
Turn a request for help into a draft you can review when you have a moment.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Writing a thoughtful reply from scratch adds friction and makes it easier to lose track of requests.
- Start a reply without composing it from scratch.
- Keep the response under your review before sending.
- Reduce the chance that a support request gets overlooked.
Setup
Build it in a few focused steps.
- 1Connect Typeform and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to review each new response and create a Gmail draft when it requests help, summarizing the request and drafting a suitable reply for your review.
- 4Pick Typeform's New Form Response trigger and choose where run reports should go.
- 5Test with one real Typeform response and review the resulting draft.
Questions about this workflow
Will the workflow send the draft automatically?
No. The selected Gmail action creates a draft for you to review. Sending requires a separate action.
Can it address the draft to the respondent?
Only if the response provides a usable email address. Ask Notis to leave the recipient blank when the address is missing or unclear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Gmail. A trigger fires from one place; an action lands in another.
Typeform triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
New Form Response
Triggers when a respondent completes and submits the form.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Typeform and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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