Close the week with customer follow-ups ready
Set a Friday routine that retrieves your chosen Chatfai character and gives you a starting point to practice the follow-ups you select from Twenty.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Why this helps
Customer follow-ups can remain open over the weekend when the week ends without a clear review and response plan.
- Create a predictable moment to review customer conversations.
- Practice a clear next-step message before sending it.
- Make follow-up preparation part of a bounded weekly routine.
Setup
Build it in a few focused steps.
- 1Connect Twenty and Chatfai to Notis once through the portal.
- 2Create a Friday scheduled automation in the portal or ask Notis for a weekly follow-up practice routine.
- 3Give Notis one plain-language instruction to retrieve your chosen public character and frame rehearsal around the follow-up context you provide.
- 4Choose the Friday schedule and channel for run reports.
- 5Try one real follow-up scenario and confirm the character details are appropriate.
Questions about this workflow
Does this send customer follow-ups?
No. The selected Chatfai action retrieves a public character to support practice. You decide what to send.
Can Notis find open follow-ups in Twenty automatically?
No Twenty trigger event is available here. Provide the relevant follow-up context to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Twenty to Chatfai. A trigger fires from one place; an action lands in another.
Twenty triggers
Chatfai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Connect any two apps with Notis in the middle.
Twenty and Chatfai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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