Keep customer promises visible to your team
Turn a customer commitment into a shared reminder of what the team needs to deliver next.
Trigger
New Task Created
Trigger when a new task is added to Todoist.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
A promise to a customer can become an individual task that teammates cannot see or help track.
- Keep important promises visible across the team
- Make coordination and backup support easier
- Reduce the chance of forgotten customer follow-through
Setup
Build it in a few focused steps.
- 1Connect Todoist and Slack to Notis once through the portal.
- 2Ask Notis conversationally or use the portal to create an automation for customer-commitment tasks.
- 3Use one plain-language instruction to describe which customer promises should be shared and how to protect unnecessary detail.
- 4Choose the Todoist New Task Created trigger, a run-report channel, and test with a suitable customer follow-up task.
Questions about this workflow
Should the Slack post include customer details?
Specify only the context the team needs, and avoid including sensitive customer information that is not necessary for coordination.
Will all customer-related tasks be posted?
Describe the specific commitments that need team visibility in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Slack. A trigger fires from one place; an action lands in another.
Todoist triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Task Created
Trigger when a new task is added to Todoist.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Todoist and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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