Make feedback easy to give in WhatsApp
Offer a small set of clear feedback choices so people can respond without writing a long message.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Open-ended feedback requests often go unanswered when people are busy.
- Make a feedback request quick to answer.
- Keep choices simple and clear.
- Collect feedback within the active conversation.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for feedback requests.
- 3Tell Notis when a new message warrants a feedback question and specify up to three concise response choices.
- 4Choose the new WhatsApp message trigger and a report channel.
- 5Test with one real conversation and review the run report.
Questions about this workflow
Does Notis store or analyze the resulting feedback?
No storage or analytics action is listed. This workflow sends a feedback question in WhatsApp.
Can I ask open-ended questions?
The action sends buttons, so use clear short choices. For a text question, use the Send message action instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Whatsapp. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Timelinesai and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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