Notice messages from priority customers sooner
Give conversations with key customers a clear place in your attention without checking every chat by hand.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Messages from important customers can get lost in a crowded inbox even when they deserve timely attention.
- Bring selected customer messages to a more visible place.
- Include the request and context in a compact Telegram note.
- Spend less time scanning conversations to find priority contacts.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Telegram to Notis once in the portal.
- 2Create the automation in Automations or ask Notis conversationally.
- 3In one instruction, identify the priority contacts or reliable criteria and ask Notis to summarize their incoming messages in a specified Telegram chat.
- 4Select the TimelinesAI new WhatsApp message trigger and a channel for run reports.
- 5Test with one real message from a designated contact and confirm the alert.
Questions about this workflow
How does Notis know who is a priority customer?
Provide clear names or criteria in the instruction. Do not rely on Notis to infer a contact's status without context.
Does this replace customer support monitoring?
It provides Telegram alerts for new messages that fit your instruction; it is not a replacement for your support process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Telegram. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Timelinesai and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Telegram.