Keep customer wins visible
Make the kind words and customer wins that brighten a busy week easier to find in Telegram.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Positive customer feedback can disappear in private threads and never reach the people who made the work happen.
- Share a meaningful win with the team as it arrives.
- Keep the customer's wording or a brief summary available.
- Make positive signals easier to revisit when motivation or proof is needed.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Telegram to Notis once in the portal.
- 2Create an automation through Automations or by asking Notis in plain language.
- 3Ask Notis in one instruction to spot specific positive customer feedback in incoming messages and share a concise post in Telegram.
- 4Select the TimelinesAI new WhatsApp message trigger and choose a channel for run reports.
- 5Test with one real positive message and review what is shared.
Questions about this workflow
Can it avoid posting routine thank-yous?
Describe what makes feedback meaningful enough to share in the instruction.
Can it preserve exact wording?
Ask Notis to include a short quote when appropriate and specify any privacy preferences.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Telegram. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Timelinesai and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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