Give customer feedback one visible home
Save the signal from customer conversations without asking yourself to remember every comment or request.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Useful feedback is easy to lose when it arrives inside individual WhatsApp conversations.
- Collect feedback in a Telegram space you can revisit.
- Preserve a short summary and the customer's context.
- Make recurring product signals easier to notice.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Telegram to Notis once in the portal.
- 2Create a new automation in Automations, or ask Notis conversationally.
- 3Write one instruction asking Notis to recognize feedback or feature requests in incoming WhatsApp messages and summarize them in a Telegram channel.
- 4Select the TimelinesAI new WhatsApp message trigger and pick a channel for run reports.
- 5Test with one real piece of feedback and review the post.
Questions about this workflow
Can this separate feature requests from general feedback?
Describe the categories you want Notis to distinguish in the instruction.
Does it analyze old conversations too?
The configured trigger monitors new messages received in TimelinesAI chats.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Telegram. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Timelinesai and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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