Check a payment intent from WhatsApp support
Understand a payment attempt while the customer's question is still open in chat.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Retrieve payment intent
Retrieves a paymentintent by its id; `client secret` is required if a publishable api key is used.
Why this helps
Payment questions take longer when the transaction is difficult to identify across tools.
- Retrieve payment intent details from a message ID.
- Review payment context before taking another step.
- Avoid duplicate payment troubleshooting searches.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Stripe once in the Notis portal.
- 2Create an automation for payment intent checks.
- 3Tell Notis to retrieve a Stripe payment intent when a new WhatsApp message includes its ID and summarize the response.
- 4Choose New WhatsApp Message Received as the trigger and select where run reports should go.
- 5Test with a real message containing a valid payment intent ID.
Questions about this workflow
Does this confirm a payment?
No. It retrieves the payment intent. Confirmation is a separate Stripe action and may require customer redirection.
What if the ID is missing?
Notis can report that the message did not contain the identifier required for retrieval.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Stripe. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Timelinesai and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Stripe.