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Review Stripe charge details from a WhatsApp message

Get the charge record behind a customer's question without repeating the search by hand.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Retrieve Charge Details

Retrieves full details for an existing stripe charge using its unique id.

Why this helps

Charge details are easy to lose track of when support starts in a separate messaging app.

  • Retrieve a charge using its unique ID.
  • Review transaction context before replying.
  • Reduce repeated switching between chat and Stripe.

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Stripe once in the Notis portal.
  • 2Create an automation for charge detail lookups.
  • 3Tell Notis to retrieve charge details when a new WhatsApp message includes a Stripe charge ID and summarize the result.
  • 4Choose New WhatsApp Message Received as the trigger and select where run reports should go.
  • 5Test with one real message containing a valid charge ID.

Questions about this workflow

Can this find a charge without its ID?

This action requires the charge's unique ID. If the message lacks one, Notis can report that more identifying information is needed.

Does retrieving a charge affect the payment?

No. It retrieves charge details for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Stripe. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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