Create Stripe refunds from clear WhatsApp requests
Reduce manual refund handling when a customer request and payment identifier are both clear.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests get lost between chat, payment lookup, and billing follow-up.
- Act on clear refund requests with a payment identifier.
- Reduce manual transfer of refund instructions.
- Keep a run report for follow-up.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Stripe once in the Notis portal.
- 2Create an automation for explicitly authorized refunds.
- 3Tell Notis to create a refund only when the message clearly requests one and contains a valid charge or payment intent ID; otherwise report what is missing.
- 4Choose New WhatsApp Message Received as the trigger and select where run reports should go.
- 5Test first with one real, authorized request and verify the Stripe result.
Questions about this workflow
Will any message mentioning a refund create one?
The instruction should require a clear refund request and a valid payment identifier. Messages that are questions, ambiguous, or missing identifiers should be reported for review.
Can it create a partial refund?
The Stripe action supports full or partial refunds. Specify an amount only when the request clearly provides an authorized amount.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Stripe. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Timelinesai and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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