Skip to content
Notis

Move WhatsApp bug reports into Jira

Capture the bug while the details are fresh. Notis can turn an incoming WhatsApp report into a Jira issue for your team to triage.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

Why this helps

Bug reports buried in chat are easy to miss, and rewriting them later costs context.

  • Keep reported bugs out of chat history.
  • Preserve the reporter's original context for triage.
  • Reduce manual copying between messaging and project tracking.

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to create a Jira issue for incoming WhatsApp messages that describe a product bug, keeping the reported behavior and relevant details.
  • 4Choose New WhatsApp Message Received as the trigger and select where run reports should go.
  • 5Test with one real bug report and review the resulting Jira issue.

Questions about this workflow

Does this create an issue for every WhatsApp message?

Describe the bug-report outcome in your instruction. Notis can analyze the incoming message and create issues when it matches that intent.

Can the Jira issue include the message details?

Tell Notis which relevant details to preserve in the issue. The source event monitors new messages received in TimelinesAI WhatsApp chats.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Jira. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.