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Reply to Gmail threads from WhatsApp follow-up requests

Keep a conversation in its email thread when the next step arrives in WhatsApp.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Reply to email thread

Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.

Why this helps

Follow-up instructions are scattered across chats, and replies can lose the context of the original email thread.

  • Keep replies attached to their existing Gmail conversation.
  • Use the requested follow-up details from WhatsApp.
  • Avoid guessing which thread to reply to.

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Gmail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis: When a new WhatsApp message requests a reply to an email thread, reply in Gmail only if the message or available context identifies an accessible thread and provides the reply content; otherwise report what is missing.
  • 4Pick New WhatsApp Message Received as the trigger and choose where run reports go.
  • 5Test with one real example and verify the reply appears in the intended Gmail thread.

Questions about this workflow

Can Notis find a thread from a vague description?

The prompt should require an identifiable thread and should not guess when several threads could match.

Will the reply remain in the original conversation?

Yes, the Gmail action replies within the specified thread.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Gmail. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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