Turn WhatsApp requests into Gmail drafts
Keep customer requests moving without switching from chat to email and starting from scratch.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Important requests arrive in WhatsApp, then sit while you reconstruct the details and write an email response.
- Preserve the request and relevant details in a draft.
- Review the reply before sending it.
- Reduce the effort of moving between chat and email.
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis: For each new WhatsApp message that contains a customer request, draft a concise Gmail reply that addresses it and includes only details present in the message.
- 4Pick New WhatsApp Message Received as the trigger and choose where run reports go.
- 5Test with one real example and review the draft in Gmail.
Questions about this workflow
Will Notis send the reply automatically?
No. This workflow creates a Gmail draft for you to review and send.
What if the message does not include enough information?
Tell Notis to ask for the missing details in the draft instead of making assumptions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Gmail. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Timelinesai and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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