Weekly Automated Contact Deduplication
Set a schedule and Notis runs a weekly check in Piggy for duplicate contacts and merges them. Your customer database stays clean without you doing anything.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Merge Contacts
Merges a source contact into a destination contact in Piggy's CRM. The source contact's data (attributes, balances, transactions) is transferred to the destination contact, and the source contact is removed. This operation is irreversible and processed asynchronously via a job queue. Use this when consolidating duplicate customer records.
Why this helps
Duplicate contacts accumulate over time, fragmenting points and creating confusion. Manual cleanup is tedious and easy to skip.
- Customer database stays clean on a predictable schedule
- Prevents points from scattering across duplicate records
- No manual intervention required
Setup
Build it in a few focused steps.
- 1Connect Piggy to Notis
- 2Create an automation named 'Weekly contact deduplication' with this instruction: 'Every week, scan Piggy for duplicate contacts and merge them, consolidating points into the primary record'
- 3Select the trigger: Notis Cron (recurring schedule)
- 4Set the schedule to weekly (e.g., every Monday morning)
- 5Choose a reporting channel where Notis logs how many contacts were merged
Questions about this workflow
How does Notis identify duplicates?
By matching email addresses, phone numbers, and similar names. Notis is conservative to avoid false positives.
What if Notis merges the wrong records?
Notis reports which merges happened. If needed, you can manually unmerge in Piggy (check Piggy docs for that). Most merges are correct.
Can I run this more or less frequently?
Yes. Set it to daily, bi-weekly, or monthly depending on how fast duplicates accumulate in your system.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Piggy. A trigger fires from one place; an action lands in another.
Telegram triggers
Piggy actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Claim Anonymous Contact
Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Credit Reception
Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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