Booking Confirmations Straight From Chat
Customer confirms 'I have a reservation for 4 people at 7 PM Thursday.' Message Notis and the booking goes into Piggy instantly. No manual entry, no context switching.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Bookings
Tool to update an existing booking in Piggy. Use when you need to modify booking details such as party size, status, or company name. Note: Shop and contact cannot be updated after creation.
Why this helps
Booking confirmations in Telegram get lost or never make it to your reservation system, causing double-bookings and confusion.
- Bookings are logged immediately without manual entry
- Prevents overbooking from miscommunication
- Customers see their reservation confirmed instantly
Setup
Build it in a few focused steps.
- 1Connect Telegram and Piggy to Notis
- 2Create an automation named 'Log bookings from Telegram' with this instruction: 'When a customer confirms a booking in Telegram, create or update a booking in Piggy with the party size, date, time, and any special requests'
- 3Select the trigger: New Message Received in Telegram
- 4Customers can use natural language like 'Book me for 4 people Saturday at 8 PM' and Notis will parse it
- 5Test by sending a booking message and confirming it appears in Piggy
Questions about this workflow
What booking details does Notis capture?
Party size, date, time, and any notes you include. Natural language works: 'I need a table for 3 people Friday evening, quiet table if possible.'
Can I link bookings to a customer's loyalty account?
Yes. Notis will associate the booking with their Piggy customer record automatically.
What if the booking details are unclear?
Notis will ask clarifying questions in Telegram before creating the booking, ensuring accuracy.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Piggy. A trigger fires from one place; an action lands in another.
Telegram triggers
Piggy actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Claim Anonymous Contact
Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Credit Reception
Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
Not just Telegram and Piggy. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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