Correct Customer Info and Sync Automatically
You realize you posted the wrong customer email in Telegram. Edit the message and Notis automatically updates their Piggy identifier. No double-entry.
Trigger
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Action
Update Contact Identifiers
Tool to update a contact identifier in Piggy. Use when you need to modify the display name or active state of an existing contact identifier. Only the name and active properties can be updated; the identifier value itself cannot be changed.
Why this helps
Corrections made in Telegram don't sync to Piggy, leaving customer records out of sync and broken.
- Corrections sync instantly without manual action
- Prevents out-of-sync customer records
- Saves time on duplicate data entry
Setup
Build it in a few focused steps.
- 1Connect Telegram and Piggy to Notis
- 2Create an automation named 'Sync message edits to customer info' with this instruction: 'When I edit a message containing customer information (like email or name), update the corresponding contact identifier in Piggy'
- 3Select the trigger: Message Edited in Telegram
- 4Notis will monitor for edits that include customer identifiers and sync them
- 5Test by editing a message with incorrect customer email and verifying it updates in Piggy
Questions about this workflow
How does Notis know which customer to update?
By matching the email or identifier mentioned in the message. If ambiguous, Notis will ask for clarification.
Does every message edit sync?
Only edits that change identifiable customer information. Minor typos or non-customer edits are ignored.
Can I bulk-edit multiple customers at once?
Single message edits work best. For bulk corrections, use a cron automation instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Piggy. A trigger fires from one place; an action lands in another.
Telegram triggers
Piggy actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Claim Anonymous Contact
Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Credit Reception
Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
Not just Telegram and Piggy. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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