Secure Identity Verification From Telegram
Customer says 'I need to access my loyalty account.' Tap a button and Notis issues an auth token so they can enter Piggy securely. No manual verification steps.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Why this helps
Identity verification is confusing when split across channels, and customers often get stuck without clear access paths.
- Streamlines customer access to loyalty portal
- Reduces support requests for access issues
- Maintains security with automated verification
Setup
Build it in a few focused steps.
- 1Connect Telegram and Piggy to Notis, ensuring your Piggy Contacts Portal is configured
- 2Create an automation named 'Issue portal access tokens' with this instruction: 'When a customer requests portal access or taps a verification button, generate an auth token in Piggy to let them enter securely'
- 3Select the trigger: Callback Query Received in Telegram
- 4Add a 'Get Portal Access' button to your messages
- 5Test by tapping the button and verifying a token is issued
Questions about this workflow
How long are the auth tokens valid?
Token expiration depends on your Piggy settings. Typically, tokens last until the customer verifies their email or for 24 hours, whichever comes first.
Can I issue tokens for other users (like customer support on behalf of someone)?
For security, Notis will issue tokens only for the person requesting access. You'd need a separate admin workflow to issue on behalf of others.
What if verification fails?
Notis will explain the issue and guide the customer on next steps, like confirming their email is correct.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Piggy. A trigger fires from one place; an action lands in another.
Telegram triggers
Piggy actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Claim Anonymous Contact
Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Credit Reception
Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
Not just Telegram and Piggy. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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