Capture Telegram inquiries in Kommo
Keep a promising Telegram conversation from disappearing into chat history. Ask Notis to turn it into a Kommo lead.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Kommo Lead
Action to create one or more leads in kommo crm.
Why this helps
A sales inquiry can arrive while you are focused elsewhere, then get buried before you add it to your pipeline.
- Keep new opportunities visible in the CRM pipeline.
- Reduce the effort of switching from chat to sales admin.
- Use the message context to make the lead record useful.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Kommo to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally for one.
- 3Give Notis a single plain-language instruction to turn sales inquiries into Kommo leads with the available message context.
- 4Select Telegram New Message Received as the trigger and choose where Notis should report runs.
- 5Test with one real inquiry sent to your bot and check the resulting Kommo lead.
Questions about this workflow
Does every Telegram message need to become a lead?
No. State in the instruction that Notis should create a lead only when a message expresses a genuine sales inquiry.
What if a message does not include a name or company?
Notis can use the context available in the message. Avoid inventing missing details; review the created record for anything that needs follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Kommo. A trigger fires from one place; an action lands in another.
Telegram triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Kommo Lead
Action to create one or more leads in kommo crm.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Kommo Tasks
Action to create a task in kommo crm.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Kommo Contacts
Action to list contacts in kommo crm.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Telegram and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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