Keep Kommo contact details aligned with Telegram
When someone corrects their details in Telegram, let Notis update the contact you can confidently identify.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Kommo Contact
Action to update contacts in kommo crm.
Why this helps
A corrected email, phone number, or name can stay outdated in the CRM if nobody remembers to update it later.
- Keep relevant contact details current.
- Avoid searching for the right contact after the conversation.
- Reduce manual copying of corrections.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Kommo to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally for one.
- 3Write one instruction asking Notis to update a confidently matched contact only when a message clearly corrects contact information.
- 4Choose Telegram New Message Received as the trigger and select where run reports should appear.
- 5Test with one real correction and verify the intended contact in Kommo.
Questions about this workflow
What if the correction could belong to more than one contact?
Ask Notis to avoid updating when it cannot confidently identify the person.
Can this handle more than one corrected detail?
The instruction can cover clear corrections in the message while relying only on details actually provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Kommo. A trigger fires from one place; an action lands in another.
Telegram triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Kommo Lead
Action to create one or more leads in kommo crm.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Kommo Tasks
Action to create a task in kommo crm.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Kommo Contacts
Action to list contacts in kommo crm.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Telegram and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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