Get Kommo contact context from Telegram
When a person comes up in chat, ask Notis to look for their existing Kommo contact and bring the relationship into view.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
List Kommo Contacts
Action to list contacts in kommo crm.
Why this helps
Switching to the CRM just to remember who someone is can break focus and slow down a reply.
- Reduce context switching during a conversation.
- Make existing relationship history easier to find.
- Help avoid creating duplicate contacts just to recover context.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Kommo to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally for one.
- 3Write one instruction asking Notis to search Kommo contacts when a message refers to a person and to use only confident matches.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with one real message that clearly identifies an existing contact and review the result.
Questions about this workflow
Will this create a new contact if no match exists?
No. The selected action searches contacts; it does not create one.
How should unclear matches be handled?
Ask Notis to report ambiguity so you can decide which contact is relevant.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Kommo. A trigger fires from one place; an action lands in another.
Telegram triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Kommo Lead
Action to create one or more leads in kommo crm.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Kommo Tasks
Action to create a task in kommo crm.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Kommo Contacts
Action to list contacts in kommo crm.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Telegram and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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