Turn Telegram issue reports into Knack records
Send an issue to your Telegram bot and let Notis create a record for your review.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create object record
Tool to create a new record in a specific Knack object. Use when you need to add new data to a Knack database object. Requires object-based API key authentication.
Why this helps
Problems reported in chat can be hard to prioritize once the conversation moves on.
- Give reported issues a place to be reviewed.
- Reduce the risk of losing a problem in a conversation.
- Make follow-up easier to plan and track.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Knack to Notis once through the portal.
- 2Create the automation in the portal or tell Notis what outcome you want.
- 3Use one prompt to describe which issue reports should create Knack records and what context to keep.
- 4Select New Message Received and choose a channel for run reports.
- 5Test with one real or representative issue report and inspect its Knack entry.
Questions about this workflow
Can it capture reports from a group?
Yes, if the bot can receive those messages. Disable Privacy Mode in BotFather if it needs to receive every group message.
Can the record include issue context?
Describe the context to preserve in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Knack. A trigger fires from one place; an action lands in another.
Telegram triggers
Knack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create object record
Tool to create a new record in a specific Knack object. Use when you need to add new data to a Knack database object. Requires object-based API key authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create View Record
Tool to create a new record through a form view in Knack. Use when you need to add a record to a Knack object using a form view interface. Only fields that exist in the form will be used, and any record rules configured on the form will be triggered.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Object Record
Tool to delete a single record from a specific Knack object by its ID. Use when you need to permanently remove a record from an object. This action is permanent and cannot be undone. Requires API key authentication (X-Knack-Application-Id and X-Knack-REST-API-KEY headers).
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete View Record
Tool to delete a record through a view that contains a delete link. Works with tables, lists, searches, calendars, and details views. This operation is permanent and cannot be undone. Use only after confirming the correct scene_key, view_key, and record_id.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Object Record
Tool to retrieve a single record by its ID from a specific Knack object. Returns the complete record with all field values in both formatted and raw formats. Use this for object-based access which requires API key authentication.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Object Records
Tool to retrieve multiple records from a specific Knack object (table). Returns up to 1000 records per page with pagination support. Use this for object-based access which requires API key authentication and provides full access to all fields and records. Supports filtering by field values and sorting by field keys.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List View Records
Tool to retrieve multiple records from a specific Knack view (tables, lists, searches, calendars). Use when you need to fetch data from a view with pagination support. Returns only fields included in the view configuration.
Update object record
Tool to update an existing record in a specific Knack object. Use when you need to modify field values in an existing record. Only fields provided in the request will be updated; all other fields remain unchanged.
Connect any two apps with Notis in the middle.
Telegram and Knack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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