Collect Telegram feedback in Knack
Let Notis save feedback from Telegram in Knack while you stay in the conversation.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create object record
Tool to create a new record in a specific Knack object. Use when you need to add new data to a Knack database object. Requires object-based API key authentication.
Why this helps
Feedback arrives in scattered conversations and rarely gets gathered into one reviewable place.
- Collect feedback without interrupting the conversation.
- Build a searchable record of customer observations.
- Make recurring themes easier to review later.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Knack to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to set it up in plain language.
- 3Write one prompt describing which feedback messages should create Knack records.
- 4Select New Message Received and choose where Notis reports runs.
- 5Try the workflow with one real feedback message and inspect the record.
Questions about this workflow
Can this capture feedback from a group?
The bot must be able to receive messages in the chat. For every group message, disable the bot's Privacy Mode in BotFather.
Can I restrict what feedback gets logged?
Describe the kinds of feedback to include in the plain-language prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Knack. A trigger fires from one place; an action lands in another.
Telegram triggers
Knack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create object record
Tool to create a new record in a specific Knack object. Use when you need to add new data to a Knack database object. Requires object-based API key authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create View Record
Tool to create a new record through a form view in Knack. Use when you need to add a record to a Knack object using a form view interface. Only fields that exist in the form will be used, and any record rules configured on the form will be triggered.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Object Record
Tool to delete a single record from a specific Knack object by its ID. Use when you need to permanently remove a record from an object. This action is permanent and cannot be undone. Requires API key authentication (X-Knack-Application-Id and X-Knack-REST-API-KEY headers).
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete View Record
Tool to delete a record through a view that contains a delete link. Works with tables, lists, searches, calendars, and details views. This operation is permanent and cannot be undone. Use only after confirming the correct scene_key, view_key, and record_id.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Object Record
Tool to retrieve a single record by its ID from a specific Knack object. Returns the complete record with all field values in both formatted and raw formats. Use this for object-based access which requires API key authentication.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Object Records
Tool to retrieve multiple records from a specific Knack object (table). Returns up to 1000 records per page with pagination support. Use this for object-based access which requires API key authentication and provides full access to all fields and records. Supports filtering by field values and sorting by field keys.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List View Records
Tool to retrieve multiple records from a specific Knack view (tables, lists, searches, calendars). Use when you need to fetch data from a view with pagination support. Returns only fields included in the view configuration.
Update object record
Tool to update an existing record in a specific Knack object. Use when you need to modify field values in an existing record. Only fields provided in the request will be updated; all other fields remain unchanged.
Connect any two apps with Notis in the middle.
Telegram and Knack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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