Turn client messages into Knack intake entries
Let Notis turn a Telegram request into a Knack form submission you can review and follow up on.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create View Record
Tool to create a new record through a form view in Knack. Use when you need to add a record to a Knack object using a form view interface. Only fields that exist in the form will be used, and any record rules configured on the form will be triggered.
Why this helps
Client asks arrive in chat, where it is easy to lose track of what needs a response.
- Keep client requests out of a crowded chat history.
- Use the Knack form view and its configured record rules.
- Reduce time spent re-entering the same request.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Knack to Notis once through the portal.
- 2Create an automation in the portal or tell Notis what outcome you want.
- 3Write one plain-language prompt asking Notis to create a Knack form entry for each Telegram client request.
- 4Select New Message Received as the trigger and choose a channel for run reports.
- 5Test with one real client-style request and review the resulting Knack entry.
Questions about this workflow
Why use a Knack form view?
This action creates a record through a form view, so the form's configured record rules can run.
Will every Telegram message become an entry?
Describe which messages count as client requests in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Knack. A trigger fires from one place; an action lands in another.
Telegram triggers
Knack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create object record
Tool to create a new record in a specific Knack object. Use when you need to add new data to a Knack database object. Requires object-based API key authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create View Record
Tool to create a new record through a form view in Knack. Use when you need to add a record to a Knack object using a form view interface. Only fields that exist in the form will be used, and any record rules configured on the form will be triggered.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Object Record
Tool to delete a single record from a specific Knack object by its ID. Use when you need to permanently remove a record from an object. This action is permanent and cannot be undone. Requires API key authentication (X-Knack-Application-Id and X-Knack-REST-API-KEY headers).
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete View Record
Tool to delete a record through a view that contains a delete link. Works with tables, lists, searches, calendars, and details views. This operation is permanent and cannot be undone. Use only after confirming the correct scene_key, view_key, and record_id.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Object Record
Tool to retrieve a single record by its ID from a specific Knack object. Returns the complete record with all field values in both formatted and raw formats. Use this for object-based access which requires API key authentication.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Object Records
Tool to retrieve multiple records from a specific Knack object (table). Returns up to 1000 records per page with pagination support. Use this for object-based access which requires API key authentication and provides full access to all fields and records. Supports filtering by field values and sorting by field keys.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List View Records
Tool to retrieve multiple records from a specific Knack view (tables, lists, searches, calendars). Use when you need to fetch data from a view with pagination support. Returns only fields included in the view configuration.
Update object record
Tool to update an existing record in a specific Knack object. Use when you need to modify field values in an existing record. Only fields provided in the request will be updated; all other fields remain unchanged.
Connect any two apps with Notis in the middle.
Telegram and Knack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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