Keep customer feedback out of the chat scroll
Send feedback to your Telegram bot and let Notis record it in Klaviyo for your team to review later.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create event
Create or update a profile event with minimum identifiers and metric name. success means validation, not completion. burst limit: 350/s, steady: 3500/m. scope required: `events:write`.
Why this helps
Good feedback gets buried under new messages before anyone can record or act on it.
- Preserve feedback while it is fresh
- Create a consistent activity trail in Klaviyo
- Spend less time copying chat messages
Setup
Build it in a few focused steps.
- 1Connect Telegram and Klaviyo to Notis once in the portal.
- 2Create an automation in the portal, or tell Notis what you want in chat.
- 3In one instruction, ask Notis to record customer feedback messages as Klaviyo events with their useful context.
- 4Choose the Telegram New Message Received trigger and a channel for run reports.
- 5Test by sending one real feedback message to the bot.
Questions about this workflow
Does this capture every Telegram message?
It runs for messages the bot receives. Use a clear instruction so Notis can recognize which messages contain customer feedback.
Will this add people to a marketing list?
No. This workflow records an event; it does not subscribe anyone to marketing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Klaviyo. A trigger fires from one place; an action lands in another.
Telegram triggers
Klaviyo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Profile to List
Add profiles to a klaviyo list by profile ids or email addresses. this action subscribes profiles to a marketing list, which is ideal for giving marketing consent. you can add up to 1000 profiles per call using either their klaviyo profile ids or email addresses. rate limits: 10/s burst, 150/m steady. required scopes: `lists:write` and `profiles:write`. preconditions: - either profile ids or emails must be provided (not both) - maximum 1000 profiles per call - email addresses must be valid format - the list must exist and be accessible
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Assign campaign message template
Creates a non-reusable version of the template and assigns it to the message.<br><br>*rate limits*:<br>burst: `10/s`<br>steady: `150/m` **scopes:** `campaigns:write`
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Bulk create client events
Use the client-side endpoint with a public api key to track profile activity. it accepts up to 1000 events/request with rates of 10/s burst and 150/m steady. for server-side, use the bulk create event endpoint.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Bulk create events
This api endpoint creates or updates profiles by batching up to 1,000 events, with a 5mb payload limit. minimum required: a profile id and metric name. it has rate limits of 10 events per second burst and 150 events per minute. scope is `events:write`.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create back in stock subscription
Use the server-side endpoint to subscribe to restock alerts, following the back in stock api guide. for client-side, use the post endpoint provided. rate limits: 350/s burst and 3500/m steady. required scopes: catalogs:write, profiles:write.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create campaign
Creates a campaign given a set of parameters, then returns it.<br><br>*rate limits*:<br>burst: `10/s`<br>steady: `150/m` **scopes:** `campaigns:write`
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create campaign clone
Clones an existing campaign, returning a new campaign based on the original with a new id and name.<br><br>*rate limits*:<br>burst: `10/s`<br>steady: `150/m` **scopes:** `campaigns:write`
Create Campaign Recipient Estimation Job
Start an asynchronous task to estimate the number of recipients for a campaign. this action creates a background job that calculates how many profiles would receive the campaign based on its current audience settings. use the job id returned to track progress with the 'get campaign recipient estimation job' action, and get the final count via 'get campaign recipient estimation' action. rate limits: 10/s burst, 150/m steady. required scope: `campaigns:write`. preconditions: - valid api key with campaigns:write scope - campaign id must exist and be accessible - campaign must have audience settings configured
Connect any two apps with Notis in the middle.
Telegram and Klaviyo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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