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Create a Kit field when Telegram feedback reveals a need

When a new feedback theme calls for structured subscriber data, create the place to store it in Kit.

Trigger

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

Action

Create Custom Field

Tool to create a new custom field for subscriber data. use when you need to store extra attributes for subscribers.

Why this helps

Repeatedly seeing useful customer context without a place to record it can lead to inconsistent notes and follow-up.

  • Turn a validated tracking need into a Kit data field.
  • Keep subscriber information more consistent over time.
  • Reduce the temptation to create ad hoc labels in chat.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Kit to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis conversationally to build it.
  • 3Write one prompt that creates a specifically named Kit custom field only when a Telegram feedback message identifies an attribute you have chosen to track.
  • 4Choose the Telegram new-message trigger and a channel for run reports.
  • 5Test with one real feedback example and inspect Kit to confirm the intended field exists.

Questions about this workflow

Does this action store the feedback message in the field?

No. The action creates a custom field; it does not populate subscriber values. Use it only when a new field is needed.

How do I avoid duplicate fields?

Have the prompt check for an existing field before creating one, and use this workflow sparingly for an intentional new attribute.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Kit. A trigger fires from one place; an action lands in another.

Telegram triggers

Kit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Subscriber to Form

Tool to add a subscriber to a specific form by id. use after confirming form and subscriber ids.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Custom Field

Tool to create a new custom field for subscriber data. use when you need to store extra attributes for subscribers.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Create Tag

Tool to create a new tag in the account. use when you need a custom label to segment subscribers. use after confirming tag uniqueness to avoid duplicates. example: "create a tag called 'vip' for premium customers."

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Create Webhook

Tool to create a new webhook subscription. use when you need subscriber or purchase event notifications.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Delete Broadcast

Tool to delete a specific broadcast. use when you need to permanently remove a broadcast by id (after confirming the id). example prompt: "delete broadcast with id 123"

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Delete Custom Field

Tool to delete a specific custom field. use after confirming the custom field id is correct. deletes the field permanently.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Delete Subscriber

Tool to delete (unsubscribe) a subscriber by id. use when you need to remove a subscriber from all sequences and forms after confirming the subscriber exists.

ActionInstant

Delete Tag

Tool to delete a tag by id. use when you need to remove obsolete or incorrect tags after confirming the tag exists.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Kit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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