Retrieve an Insighto contact profile from Telegram
Bring a known customer's profile into reach before you reply, prepare, or hand off the next step.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Contact By ID
Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.
Why this helps
A customer ID in one place and profile details in another creates friction right when a fast, thoughtful follow-up matters.
- Retrieve a full profile when a valid contact ID is available.
- Prepare a response with customer context in the working chat.
- Reduce time spent switching between conversation and contact records.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Insighto ai to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to retrieve a contact profile when you provide its Insighto ID in Telegram.
- 3Describe the profile lookup as one plain-language instruction and use only a valid contact ID.
- 4Choose the Telegram new message trigger and a channel for run reports; test with a real contact ID.
Questions about this workflow
Can I search by name instead of ID?
This action retrieves a contact by contact ID, so provide a valid Insighto contact ID.
Does it change the contact record?
No. It retrieves profile details for reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Insighto ai. A trigger fires from one place; an action lands in another.
Telegram triggers
Insighto ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Intent
Tool to create a new intent in insighto.ai. use when adding custom intents before training or deployment. call after confirming intent attributes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Provider
Tool to create a new provider. use after obtaining org id to register the provider.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Widget
Tool to create a new widget with specified attributes. use after confirming assistant id and widget type.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Contact By ID
Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get List Of Contacts
Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get List Of Conversations
Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get List Of Datasources
Tool to list all existing data sources. use when you need to fetch the complete set of data sources.
Read Contact Custom Field List
Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.
Connect any two apps with Notis in the middle.
Telegram and Insighto ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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