Create Heyy labels for Telegram feedback themes
When a customer theme starts surfacing in Telegram, give it a consistent label in Heyy for easier review.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
Why this helps
Feedback themes get discussed in chat, but without a shared label they are difficult to group across conversations.
- Make recurring feedback themes easier to categorize
- Give the team a shared vocabulary for customer issues
- Reduce ad hoc naming during reviews
Setup
Build it in a few focused steps.
- 1Connect Telegram and Heyy to Notis once in the portal.
- 2Create an automation in the portal or ask Notis in plain language to prepare Heyy labels for feedback themes mentioned in Telegram.
- 3In one instruction, ask Notis to create a label only for a clear, reusable product feedback theme.
- 4Select the Telegram New Message Received trigger and choose a channel for run reports.
- 5Test with one real message describing a feedback theme.
Questions about this workflow
Will every comment become a label?
Use the prompt to limit label creation to clear, reusable themes rather than one-off remarks.
Can labels help during product reviews?
Yes. Consistent labels can make it easier to group related customer feedback in Heyy.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Heyy. A trigger fires from one place; an action lands in another.
Telegram triggers
Heyy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact Attribute
Tool to create a new custom attribute for contacts in Heyy. Use when you need to add custom fields to track additional information about contacts, such as customer segments, preferences, or custom identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Webhook
Tool to create a new webhook for receiving event notifications across multiple channels. Use when you need to set up real-time event notifications for messages.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Attribute
Tool to delete an attribute by its unique identifier. Use when you need to remove an attribute from the system.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Label
Tool to delete a label by its unique identifier. Use when you need to remove a label from the system.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Webhook
Tool to delete a webhook by its unique identifier. Use when you need to remove a webhook from Heyy.
List Attributes
Tool to retrieve all attributes available in the Heyy system. Use when you need to get a list of all attributes with their properties and visibility settings.
Connect any two apps with Notis in the middle.
Telegram and Heyy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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