Check the sale before reviewing an order issue
When an order question reaches Telegram, look up the matching Gumroad sale to ground your next step.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
Why this helps
Order questions are harder to handle when the original sale details are buried in another tool.
- Ground an order review in the matching successful sale.
- Search by the email or product details available in the message.
- Keep the next support step clear and evidence-based.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gumroad to Notis once in the portal.
- 2Create the automation in the portal or ask Notis conversationally.
- 3Describe in one instruction how Notis should retrieve Gumroad sales by the email or details in a Telegram order question and summarize the match.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with a real order question and a matching sale.
Questions about this workflow
Does this issue refunds?
No. It only retrieves successful sales for context; refund decisions and actions are not part of this workflow.
What if a sale does not match?
Ask Notis to report that no matching sale was returned so you can request the missing details from the customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gumroad. A trigger fires from one place; an action lands in another.
Telegram triggers
Gumroad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Resource Subscriptions
Tool to show all active subscriptions of the user for the input resource. use when you need to review existing webhooks before adding a new one.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get User
Tool to retrieve the authenticated user's data. use when you need the current user's profile details after authentication.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Subscribe to Resource
Tool to subscribe to a resource. use when you need to receive real-time event webhooks after creating your webhook endpoint.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Unsubscribe From Resource
Tool to unsubscribe from a resource. use after verifying the subscription id exists to remove webhook.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Gumroad, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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