Keep customer feedback out of the chat scroll
Preserve useful customer comments in a Grist register so they can inform product and service decisions.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Add Records
Tool to add records to a specified table in a Grist document. Use after confirming doc and table IDs.
Why this helps
Feedback shared in chat can be difficult to find again when product planning begins.
- Gather incoming feedback in one reviewable place.
- Make patterns easier to spot over time.
- Spend less time searching past conversations for customer input.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Grist to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to save customer feedback messages in a Grist register.
- 3Explain in one plain-language instruction what counts as feedback and how to summarize it faithfully.
- 4Select Telegram New Message Received as the trigger and choose a channel for run reports.
- 5Send a sample feedback message and check its Grist entry.
Questions about this workflow
Can this capture both praise and problems?
Yes. Include the feedback types you want captured in the prompt.
Can Notis summarize a long comment?
You can request a concise, faithful summary in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Grist. A trigger fires from one place; an action lands in another.
Telegram triggers
Grist actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Records
Tool to add records to a specified table in a Grist document. Use after confirming doc and table IDs.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Tool to create a document in a workspace. Use when you need to add a new document programmatically after selecting a workspace.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create SCIM User
Tool to create a new SCIM user. Use when provisioning new user accounts via SCIM. Run after gathering all required user details.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Table
Tool to create tables in a document. Use after confirming the document ID. Creates one or more tables with specified columns in the given document.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Document Webhook
Tool to create a new webhook for a specified document. Use when you need to register webhook endpoints for document events in Grist. Run after confirming document ID.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Attachment
Tool to delete a specified attachment from a Grist document. Use when you need to remove a file by providing its document and attachment IDs.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Column
Tool to delete a column from a Grist document table. Use after confirming document, table, and column IDs.
Delete Grist Table Records
Tool to delete records from a specified Grist table. Use when you need to remove specific rows by their IDs. Use after confirming the row IDs exist.
Connect any two apps with Notis in the middle.
Telegram and Grist, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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