Keep a known GoSquared profile current from channel updates
For explicit operational updates shared in a channel, keep a known GoSquared profile aligned with the information in the post.
Trigger
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Action
Track GoSquared Identify
Tool to identify users and associate them with specific properties in GoSquared. Use after obtaining or confirming a visitor’s identity to link their anonymous activity with their known user record and update their profile.
Why this helps
Profile changes announced in a team channel can be overlooked, leaving customer context out of date for later work.
- Keep a confirmed person's profile current from an existing update.
- Reduce the manual reminder to copy important changes into CRM.
- Make the source of a profile change easy to trace to the channel post.
Setup
Build it in a few focused steps.
- 1Connect Telegram and GoSquared to Notis once in the portal, and ensure the bot is an administrator in the source channel.
- 2Create an automation in the portal or tell Notis to update a known GoSquared profile only when a channel post clearly supplies the person's identifier and the new properties.
- 3Select Telegram New Channel Post as the trigger and choose a channel for run reports.
- 4Test with an authorized post about a known profile, then verify the profile update.
Questions about this workflow
Will it create a new person if no profile is found?
This workflow is intended to identify and update an existing known person. Specify in the prompt that unclear identity should not be guessed.
Does the bot need special channel access?
The Telegram bot must be an administrator in the channel to receive new channel posts.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gosquared. A trigger fires from one place; an action lands in another.
Telegram triggers
Gosquared actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Telegram and Gosquared, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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