Start with a focused view of open Gorgias tickets
Let Notis gather open tickets on a schedule and bring a concise list to Telegram, so you can choose what to tackle first.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Lists tickets in gorgias with various filtering options.
Why this helps
A busy ticket queue can make the start of the workday feel like another search task before real work begins.
- Reduce time spent scanning the queue each morning.
- Create a predictable starting point for customer follow-up.
- Keep the review where your team already coordinates.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gorgias to Notis once through the portal.
- 2Create an automation with a plain-language instruction to list open Gorgias tickets and share a concise review in Telegram.
- 3Select a recurring Notis schedule, such as each workday morning, and choose the Telegram channel for run reports.
- 4Test once and review whether the listed tickets are useful for your daily planning.
Questions about this workflow
Does Telegram trigger this automation?
This workflow uses a Notis recurring schedule and sends its result to Telegram.
Can the daily review be limited?
Describe a useful scope for the open-ticket review in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gorgias. A trigger fires from one place; an action lands in another.
Telegram triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Customer
Creates a new customer in gorgias.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Team
Creates a new team in gorgias.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Ticket
Creates a new ticket in gorgias.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Customer
Deletes a specific customer from gorgias.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Delete Customers
Deletes multiple customers from gorgias.
Connect any two apps with Notis in the middle.
Telegram and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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