Pull a prospect transcript before follow-up
Bring the call back into view before deciding what to send next.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Retrieve transcripts of calls v2 calls transcript
Returns transcripts for calls that took place during the specified date period. if call ids are specified, only transcripts for calls with those ids that took place during the time period are returned. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:read:transcript'.
Why this helps
Follow-up can feel harder when a founder has to reconstruct a prospect conversation from memory or scattered notes.
- Review the customer's own words before writing.
- Reduce guesswork when preparing the next step.
- Start follow-up from the chat where the task was noted.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gong to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to retrieve prospect call transcripts when you request them in Telegram.
- 3Write one plain-language instruction to identify the prospect call from the details you provide and retrieve its transcript.
- 4Choose the Telegram message trigger and a channel for run reports.
- 5Test with one prospect call that already has a Gong transcript.
Questions about this workflow
Will Notis draft or send the follow-up?
This workflow retrieves the transcript. It does not send a customer message.
What details should I include?
Include enough context to identify the right call, such as the prospect name and approximate date.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gong. A trigger fires from one place; an action lands in another.
Telegram triggers
Gong actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add call media v2 calls id media
Adds a call media, recorded by a telephony system (pbx) or other media recording facility. gong accepts call recordings in various audio and video file formats, including wav, mp3, mp4, mkv and flac. if uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel correspondsto the company team member (rep) in the parties/mediachannelid parameter of the add new call operation. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new call v2 calls
When using this endpoint, either provide a downloadmediaurl or use the returned callid in a follow-up request to /v2/calls/{id}/media to upload the media file. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Aggregate activity by period via api
Lists the aggregated activity of multiple users within the gong system for each time period within the defined date range. this endpoint returns multiple records, one for each user. for each user there are items for every time period in the date range, including statistics about the user's activity. records are returned only for users with activity in the range. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Aggregate user activity statistics
Lists the activity of multiple users within the gong system during a defined period. given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. each record includes statistics about the user's activity. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Assign prospects to flow
Use this endpoint to assign a number of prospects to a flow. prospects can be contacts or leads in your crm. generate a list of comma separated crm ids of the prospects you want to add to a flow. the flowinstanceowneremail parameter is the email address of the gong user who set up the flow instance and owns the flow to-dos. you can assign up to 200 prospects to a flow in a single request. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:flows:write'.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create activity scorecards report
Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:scorecards'.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create a new gong meeting v2 meetings
When accessed through a bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Create permission profile v2 permission profile
Create a permission profile in a given workspace.
Connect any two apps with Notis in the middle.
Telegram and Gong, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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