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Gather Gong calls for review from Telegram

Turn an intention to review calls into a specific Gong call list, right from Telegram.

Trigger

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

Action

Retrieve filtered call details

Lists detailed call data for calls that took place during a specified date range, have specified call ids or hosted by specified users. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:read:extensive'. moreover, clients requesting media download urls by the contentselector.exposedfields.media field should also have the scope 'api:calls:read:media-url'.

Why this helps

Call review often slips when assembling the relevant conversations feels like a separate project.

  • Lower the activation energy for a call-review session.
  • Gather call details around a single review goal.
  • Keep the request and its reason close at hand in Telegram.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Gong to Notis once in the portal.
  • 2Create the automation in the portal or tell Notis to gather Gong calls for review when asked in Telegram.
  • 3Write one plain-language instruction to retrieve call details that match the review criteria in your message.
  • 4Choose the Telegram message trigger and select where Notis should report runs.
  • 5Test by requesting a short list of calls for a concrete review goal.

Questions about this workflow

Can I focus the review on a topic?

Use criteria supported by the call-detail lookup, such as dates, call identifiers, or hosts; topic-based transcript analysis is not part of this action.

Does the workflow create a Gong folder?

No. It retrieves call details for the requested review set.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Gong. A trigger fires from one place; an action lands in another.

Telegram triggers

Gong actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add call media v2 calls id media

Adds a call media, recorded by a telephony system (pbx) or other media recording facility. gong accepts call recordings in various audio and video file formats, including wav, mp3, mp4, mkv and flac. if uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel correspondsto the company team member (rep) in the parties/mediachannelid parameter of the add new call operation. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add new call v2 calls

When using this endpoint, either provide a downloadmediaurl or use the returned callid in a follow-up request to /v2/calls/{id}/media to upload the media file. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Aggregate activity by period via api

Lists the aggregated activity of multiple users within the gong system for each time period within the defined date range. this endpoint returns multiple records, one for each user. for each user there are items for every time period in the date range, including statistics about the user's activity. records are returned only for users with activity in the range. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Aggregate user activity statistics

Lists the activity of multiple users within the gong system during a defined period. given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. each record includes statistics about the user's activity. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Assign prospects to flow

Use this endpoint to assign a number of prospects to a flow. prospects can be contacts or leads in your crm. generate a list of comma separated crm ids of the prospects you want to add to a flow. the flowinstanceowneremail parameter is the email address of the gong user who set up the flow instance and owns the flow to-dos. you can assign up to 200 prospects to a flow in a single request. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:flows:write'.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Create activity scorecards report

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:scorecards'.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Create a new gong meeting v2 meetings

When accessed through a bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.

ActionInstant

Create permission profile v2 permission profile

Create a permission profile in a given workspace.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Gong, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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