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Notis

See a daily pulse of Gleap sessions

Start the day with a concise view of Gleap sessions and the customer activity that may need attention.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get all sessions

Tool to retrieve all sessions for the current project. Use after project context is confirmed. Fetches all user sessions for analysis or reporting.

Why this helps

Customer activity is spread across sessions, making it hard to scan for notable changes during a busy day.

  • Create a small daily review ritual.
  • Reduce the time spent opening sessions one by one.
  • Spot activity patterns that may deserve attention.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Gleap to Notis once through the portal.
  • 2Create a scheduled automation in the portal or ask Notis for a daily Gleap session pulse.
  • 3Use one plain-language instruction asking Notis to retrieve sessions and report a brief, useful summary.
  • 4Set a daily trigger schedule and choose a channel for run reports.
  • 5Run it once and adjust the instruction if the summary needs more focus.

Questions about this workflow

Can Notis retrieve all current sessions?

The Gleap action retrieves all sessions for the current project after project context is confirmed.

Can this be delivered in Telegram?

Choose Telegram as the channel for run reports if it is available in your Notis setup.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Gleap. A trigger fires from one place; an action lands in another.

Telegram triggers

Gleap actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Archive a Ticket

Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create a Collection

Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Create a new chat message

Tool to create a new chat message. Use when sending a message in an active chat session.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Create a new team

Tool to create a new team. Use when you have team details ready and want to assign tickets among members.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Create a new ticket

Tool to create a new ticket. Use when you have ticket details ready to open a support ticket.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Delete a User from a Project

Tool to remove a user from a project. Use when you need to revoke a user's access by their ID.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Get a Checklist

Tool to retrieve a specific engagement checklist by its ID. Use after obtaining a valid checklistId.

ActionInstant

Get a Collection

Tool to retrieve a help center collection by ID. Use when you need to fetch specific collection details by its ID.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Gleap, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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