Keep spoken product feedback ready for review
When a product feedback recording link arrives in Telegram, have Notis start a Gladia transcription job.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Initiate Pre-Recorded Transcription
Tool to initiate a pre-recorded transcription job. Use when you have an audio URL and need asynchronous transcription results.
Why this helps
Useful customer feedback can remain locked in audio when no one has time to start transcription manually.
- Move feedback recordings toward review sooner.
- Reduce repeated copy-and-paste between chat and transcription tools.
- Keep the intake step close to where the link is shared.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gladia to Notis once in the portal.
- 2Create an automation in Automations or ask Notis in plain language to process product feedback links.
- 3Use one instruction to initiate Gladia transcription for accessible product feedback audio URLs in new messages.
- 4Select New Message Received as the trigger and choose a run-report channel.
- 5Test with one accessible feedback recording link.
Questions about this workflow
Will it analyze feedback themes too?
This action starts transcription. Analysis of themes would need to be requested in a later workflow.
How does Notis know the link is feedback?
Describe the relevant context in the plain-language instruction, such as a message that identifies the link as product feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gladia. A trigger fires from one place; an action lands in another.
Telegram triggers
Gladia actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get live transcription result
Tool to retrieve metadata and results of a live transcription job. Use when you need detailed status or results for a specific live transcription session.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Pre-recorded Transcription Result
Tool to retrieve metadata for a pre-recorded transcription job. Use when checking the status or retrieving results of a specific job ID.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Initiate Live Transcription Session
Tool to initiate a live transcription session. Use before streaming audio to get a WebSocket URL.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Initiate Pre-Recorded Transcription
Tool to initiate a pre-recorded transcription job. Use when you have an audio URL and need asynchronous transcription results.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List live transcription jobs
Tool to list live transcription jobs. Use when you need an overview of live transcription sessions with optional filtering and pagination. Use after setting up live transcription.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Gladia List Pre-Recorded Transcriptions
Tool to list pre-recorded transcription jobs with optional filters. Use after submitting or querying jobs to retrieve paginated results.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Upload Audio/Video File
Tool to upload an audio or video file to Gladia's servers. Use when preparing a file for transcription.
Connect any two apps with Notis in the middle.
Telegram and Gladia, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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