Keep customer feedback together for review
Capture product feedback shared in Telegram as it arrives, then look for recurring themes when you have time to think.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Append Rows to Sheet by Name
Tool to append rows to a sheet by column names. Use after verifying the sheet handle and column names.
Why this helps
Customer insights are scattered across conversations and rarely make it into a reviewable list.
- Preserve customer feedback at the moment it arrives.
- Review themes without reopening separate conversations.
- Build a consistent source for product discussions.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gigasheet to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to add Telegram messages containing customer feedback to a Gigasheet ledger.
- 3Pick Telegram's New Message Received trigger.
- 4Choose a run-report channel and test with one real feedback message.
Questions about this workflow
Can it ignore unrelated chat?
Yes. State in the prompt that only messages expressing customer feedback should be added.
Will it analyze trends too?
This workflow captures feedback as rows. Trend analysis can be done later using Gigasheet.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gigasheet. A trigger fires from one place; an action lands in another.
Telegram triggers
Gigasheet actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete sheet or folder by handle
Tool to delete a sheet or folder by handle. Use after obtaining the handle of a sheet or empty folder. Set recursive=True to delete all children of a folder.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Client State Current Version
Tool to fetch the current client-state version metadata for a sheet. Use after obtaining a sheet handle to determine the current version identifier for creating views.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get Connector Connections
Tool to list connector connections. Use after setting a valid Gigasheet API token.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Dataset by Handle
Tool to get dataset metadata. Use after you have obtained the dataset handle.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Dataset Columns
Tool to list all column metadata (IDs, names, types) for a dataset. Use after obtaining a dataset handle.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Dataset Export Download URL
Tool to retrieve the download URL for an exported dataset. Use after initiating an export and obtaining its handle.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Dataset Views
Tool to list all views associated with a specific dataset. Use after confirming the dataset handle and its status.
Get Docs Formulas Functions
Tool to retrieve all supported formula functions. Use after authenticating with a valid API token.
Connect any two apps with Notis in the middle.
Telegram and Gigasheet, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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