Approve a Gatherup customer follow-up in Telegram
Move a ready customer follow-up forward with one clear action.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
Rechecking whether a customer follow-up is ready can consume attention that could go to the next task.
- Make readiness explicit with a button tap.
- Reduce repeated reconsideration of the same follow-up.
- Keep the action close to the context for the customer.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Gatherup to Notis once through the portal.
- 2Create an automation or tell Notis to send a Gatherup feedback request when you tap the designated approval button for a customer.
- 3Pick Telegram Callback Query Received as the trigger and choose a channel for run reports.
- 4Test the approval button with one real customer case and verify the target.
Questions about this workflow
What does the callback trigger represent?
It represents a user tapping an inline keyboard button attached to a bot message.
Can I use it to distinguish approval from other taps?
Describe the designated approval button in the instruction and test that interaction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Gatherup. A trigger fires from one place; an action lands in another.
Telegram triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Connect any two apps with Notis in the middle.
Telegram and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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