Resolve external references from channel posts
Turn an external reference in a Telegram post into a ForceManager ID lookup.
Trigger
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Action
Get Internal ID
Tool to retrieve ForceManager internal IDs mapping for a given externalId and entity type. This action calls the documented endpoint /api/internalid with required authentication headers and optional pagination/version headers. It tries multiple base hosts to avoid HTML app shell responses and gracefully handles non-JSON responses and error codes by returning empty results instead of failing the execution.
Why this helps
Teams lose time translating between external references and CRM identifiers.
- Reduce manual ID lookups.
- Keep reference resolution close to the announcement.
- Help teams use consistent CRM identifiers.
Setup
Build it in a few focused steps.
- 1Connect Telegram and ForceManager to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Tell Notis to retrieve the ForceManager internal ID mapping when a channel post includes a supported external reference and entity type.
- 4Choose the Telegram new-channel-post trigger and a channel for run reports.
- 5Test with a real channel post containing a known external reference.
Questions about this workflow
What does the lookup return?
It retrieves ForceManager internal ID mappings for a supplied external ID and entity type.
Does the bot need to be in the channel?
The bot must be an administrator in that Telegram channel to receive its posts.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Forcemanager. A trigger fires from one place; an action lands in another.
Telegram triggers
Forcemanager actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Activity
Delete an existing activity by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Company
Tool to delete a company by its ForceManager ID. Use when you need to remove an existing company from the system.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Contact
Delete an existing contact by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete Sales Order
Delete a sales order by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is non-JSON, capturing response text.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Sales Order Line
Delete a sales order line by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is HTML instead of JSON, capturing the response text as a message.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Master Data Value
Delete a master-data value (Z_ table) by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is HTML instead of JSON, capturing the response text as a message. Also retries sending authentication headers as query parameters on HTTP 401 as some gateways expect them in query string.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete View
Delete a saved view by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
Get Activity
Tool to get a single activity by ID. Use when you need to fetch a specific activity. Returns empty entity with found=False on non-JSON HTML or if not found.
Connect any two apps with Notis in the middle.
Telegram and Forcemanager, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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