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Keep corrected call details in the CRM

If a Telegram call recap changes, Notis can record the corrected context in Follow Up Boss for the next follow-up.

Trigger

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

Action

Create Call

Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.

Why this helps

A meaningful correction in chat may never reach the CRM, leaving future decisions based on an outdated call recap.

  • Make important corrections visible in the call history.
  • Reduce confusion about the latest call outcome.
  • Keep future conversations based on updated context.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Follow Up Boss to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis in plain language to record corrected call recaps from Telegram edits.
  • 3Describe which call recap edits matter and how to identify the person in one prompt.
  • 4Choose Telegram message-edited as the trigger and a channel for run reports, then test by correcting one sample recap.

Questions about this workflow

Will an edit replace the original call record?

This action creates a call record. Instruct Notis to make the corrected details explicit so the history reflects the revision.

What kind of changes should trigger a record?

Define meaningful corrections to the call outcome or next step, and exclude simple wording edits.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Follow Up Boss. A trigger fires from one place; an action lands in another.

Telegram triggers

Follow Up Boss actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Apply Action Plan to Person

Tool to apply an Action Plan to a person in Follow Up Boss. Use when you need to assign or apply a specific action plan workflow to a contact.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Appointment

Tool to create a new appointment in Follow Up Boss. Use when you need to schedule meetings, property showings, or events. Requires title, start time, and end time. Optionally send invitation emails to invitees.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Create appointment outcome

Tool to create an appointment outcome in Follow Up Boss. Use when you need to add a new outcome type for appointment tracking.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Create Appointment Type

Tool to create a new appointment type in Follow Up Boss. Use when you need to define a new category for appointments that can be scheduled in the system.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Create Call

Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Create Custom Field

Tool to create a custom field in Follow Up Boss. Use when you need to add a new custom data field to person records, such as tracking anniversaries, customer types, or any other custom information.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Create Deal Custom Field

Tool to create a custom field for deals in Follow Up Boss. Use when you need to add custom metadata fields to track deal-specific information like stages, priorities, or custom dates.

ActionInstant

Create Deal

Tool to create a new deal in Follow Up Boss. Use when you need to add a deal to track sales opportunities in your pipeline. Requires deal name and stage ID.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Follow Up Boss, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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